1. Introduction
We are committed to protecting the confidentiality, integrity, and security of personal data. This policy describes how personal information is collected, used, stored, and protected in the course of communication and interaction with us. We handle all personal data in a lawful, fair, and transparent manner.

2. What Information We Collect
We collect only a limited amount of personal information necessary for communication and service purposes.

Data voluntarily provided may include:

Full name

Email address

Phone number (if submitted)

Message or inquiry content

Automatically collected technical data may include:

IP address

Browser type and language

Device type and basic usage patterns (anonymized)

We do not request or process sensitive personal data, biometric data, financial information, or account credentials.

3. Purpose of Processing
The data collected is used strictly for the following purposes:

To respond to inquiries or messages

To provide requested information

To support improvements in the service and overall experience

To fulfill any legal or compliance obligations

Data is not used for unsolicited communication or transferred for advertising purposes.

4. Data Retention
Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected. Retention periods are defined by relevance, legal requirements, or consent withdrawal. Once data is no longer required, it is securely deleted.

5. Disclosure of Information
Personal information is never sold, rented, or shared with unauthorized third parties. It may only be disclosed:

When legally required by competent authorities

To comply with applicable laws and regulations

To authorized service providers operating under strict confidentiality and data protection agreements

To protect rights, safety, or property in cases of misuse or legal concern

6. Your Data Rights
In accordance with applicable data protection laws, individuals may have the right to:

Request access to their personal data

Request correction of inaccurate or incomplete data

Request deletion or restriction of use (where legally applicable)

Object to data processing under specific conditions

To exercise any of these rights, contact us via email. Requests are reviewed and processed in a reasonable time frame.

7. Security Measures
We apply appropriate security controls to protect personal data from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

Encryption and access restrictions

Technical monitoring and regular assessments

Physical access control where applicable

Despite these efforts, no system can guarantee complete security. We continuously work to improve protective practices.

8. International Data Transfers
Depending on the user’s location, data may be processed or stored in a jurisdiction different from the individual’s place of residence. All such processing is done in line with applicable data protection frameworks and safeguards.

9. Children’s Data
The service is not directed to individuals under the age of 16. No personal data is knowingly collected from minors. If information is believed to have been submitted by a child, immediate steps will be taken to delete the data.

10. Policy Updates
This policy may be amended or updated without prior notice. Any changes become effective from the date of publication. The latest version is always available upon request.

11. Contact for Privacy Inquiries
For any questions, concerns, or requests related to data protection and privacy, please contact:

📧 Email: [email protected]
📞 Phone: +971 256 26002
🏢 Address: 10 Sayyafah St – Al Mushrif – W47 – Abu Dhabi – United Arab Emirates